Privacy Policy
Effective Date: 4/24/2025
Purple Couch Therapy (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website purplecouchcounseling.org or use our services.
1. Information We Collect
We collect the following types of personal information:
• Personal Details: Name, email address, phone number, and any information submitted via contact forms.
• Therapy Intake Information: If applicable, limited health-related data shared through our intake process.
• Website Usage Data: IP address, browser type, and interactions with our website (collected via cookies or analytics tools).
2. How We Use Your Information
We use your information for the following purposes:
• To respond to inquiries and provide therapy-related services.
• To process appointment requests and manage client relationships.
• To improve website functionality and user experience.
• To comply with legal obligations and protect against fraudulent activities.
3. Data Sharing & Security
• We do not sell or share personal information with third parties for marketing.
• We may share data with third-party service providers (e.g., scheduling, billing, or secure communication platforms) to facilitate our services.
• We implement security measures to protect your data from unauthorized access.
4. Your Rights & Choices
• You may request access, correction, or deletion of your personal data by contacting us.
• You can opt out of email communications at any time.
• You can disable cookies through your browser settings.
5. HIPAA Compliance (if applicable)
If you are a client receiving therapy, we comply with HIPAA regulations regarding protected health information (PHI). Your therapy records are confidential and stored securely in compliance with privacy laws.
6. SMS Terms of Service
By opting into SMS you are agreeing to receive SMS (text) messages from Purple Couch Therapy. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at Purplecouchcounseling.org/pricay-policy. Message HELP for help. Reply STOP to any message to opt out.
7. Updates to This Policy
We may update this policy periodically. The latest version will always be available on our website.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Purple Couch Therapy
711 E Drexel, San Antonio, TX 78210